The Front Desk Representative will perform all duties associated with efficiently registering patients requiring services at Pause Pain and Wellness, LLC.
*Duties*
* Greet patients with utmost kindness and respect
* Gathering of correct information to ensure accurate billing and reimbursement.
* Check the patient’s paperwork for accuracy and completion
* Knowledgeable regarding registration process
* Check-In/Register Patients for Clinic Office Visits and Procedures
* Obtain identification and insurance information from each patient during the registration process
* Insurance Verification
* Front Desk Representative will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
* Request cash co-payments, cash deposits, and cash payments from each patient
* Accountable for providing accurate receipts for payment transactions
* Files any necessary department paperwork according to department guidelines
Answer phones, schedule appointments, cancel appointments, reschedule appointments, and/or procedures.
*Qualifications*
* High school diploma or its equivalent is required
* Excellent Customer Service
* Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
* Ability to maintain composure when faced with difficult situations
* Must be able to handle confidential situations with tact
* Ability to work with computers, electronic devices, telephones, fax machines
Must possess the ability to do multiple tasks simultaneously
*Lifting Requirements*
* Sedentary- Generally lifting not more than 10 lbs.
maximum and occasionally lifting and/or carrying such articles as ledgers, files and small items.
*Schedule*
*8AM-5PM, Wednesday/Thursday/Friday, Break from 12pm-1pm.
*
Job Type: Part-time
Pay: $13.
00 - $15.
00 per hour
Expected hours: 24 per week
Healthcare setting:
* Clinic
Schedule:
* 8 hour shift
Experience:
* Customer service: 1 year (Preferred)
* Computer skills: 1 year (Preferred)
Ability to Relocate:
* Starkville, MS 39759: Relocate before starting work (Required)
Work Location: In person
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