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Bilingual Customer Service Representative

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Posted : Friday, October 13, 2023 04:10 PM

*Pay: Hourly + Bi-Weekly Commission!* Cricket Wireless is a simple, smart, make-your-day-better wireless experience for anyone who wants first-class nationwide wireless service at a value price, with no annual contract.
Cricket is available nationwide at Cricket branded retail stores, dealers, national retailers and at www.
cricketwireless.
com Want to join a dynamic wireless company where your ideas and talents really matter? At Cricket, we work hard and have a great time doing it.
We’re looking for smart and driven people who want to make a difference.
We offer our team members a competitive total rewards program as well as a comprehensive benefits package.
We’re a dynamic, growing, equal-opportunity employer where employees discover that a career can become a calling.
Job Description: Every day our Retail Sales Advocate at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Our Sales Advocates: * Sell no-contract wireless phones, service plans and accessories in a fast-paced environment * Deliver outstanding service striving to retain and gain customers * Participate in outside sales events or promotions * Work flexible hours, weekends and holidays at various locations * Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment Sales Advocates are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives! GENERAL DUTIES: * Understand customers’ needs and help them discover how our no contract products meet those needs * Possess a competitive spirit and desire to meet and exceed sales goals * Multi-task in a fast paced team environment * Educate and engage customers through product demonstrations * Interact with customers and provide prompt and courteous customer service to all customers The successful candidate will be able to perform the following with or without reasonable accommodation: * Ability to work flexible hours, including evenings, weekends and holidays * Ability to stand for long periods of time * Ability to complete all paperwork completely, accurately, in a timely manner * Ability to operate a personal computer, wireless equipment, copier and fax * Ability to work in other locations as the needs of the business dictate may be required * Complete all aspects of opening and closing the store in accordance with written procedures * Submit all transaction journals on a daily basis * Assists with inventory maintenance Cricket is looking for outgoing motivated and customer focused individuals.
A definite advantage is given towards individuals who have bilingual Spanish skills.
Also preferred status is granted to candidates with prior wireless experience.
Preferred Qualifications: * At least one year retail experience in sales or customer service * At least 18 and with a high school diploma or GED required.
2 year associate degree preferred * One or more years of sales experience in a quota driven environment * Proficient use of PC software (MS Office preferred) and point of sales system Job Type: Part-time Pay: $11.
00 - $15.
00 per hour Expected hours: 10 – 30 per week Benefits: * Flexible schedule Shift: * 4 hour shift * Day shift * Evening shift * Morning shift Weekly day range: * Every weekend * Monday to Friday * Weekends as needed * Weekends only Language: * Spanish (Required) Work Location: In person

• Phone : NA

• Location : Northport, AL

• Post ID: 9141510360


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